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BraVissima
 
BraViSsiMa.

Mey BraVissima. The world's finest spacer bra.

 
 
 
 

SHOP NOW

FAQ

What methods of payment are possible?

You can choose from a variety of payment methods. Discounts may not be deducted.

Credit card

We accept VISA or Mastercard credit cards. If you would like to pay by credit card, please enter the credit card number, the 3-digit card verification code, the expiry date and your name when placing your order. You will find the card verification code on the back of your credit card (in the signature box). The customer is the card holder. As we do not store your credit card details, you will need to re-enter your card details with every new order.

Prepayment

If you wish to pay in advance, please transfer the invoice amount to the following bank account:

Account details:

Bank: Deutsche Bank, Albstadt
Account holder: Mey Handels GmbH
Account number: 0 166 280
Bank sort code: 653 700 75
IBAN: DE45653700750016628000
BIC Code: DEUTDESS653

For all transfers please be sure to state your name and your order number as the reason for payment. Our shipping department will dispatch your order after receipt of the full invoice amount and you will usually receive your order within a maximum of 2-4 working days.

PayPal ®

PayPal is the online payment service that lets you pay safely, easily and fast – and your PayPal account won’t cost you a cent.
Your bank or credit card details are only stored by PayPal. Therefore they are not transmitted via the Internet every time you make a new online purchase, making PayPal payments especially safe. What’s more, paying with PayPal couldn’t be simpler. All it takes is just two clicks because with each transaction you access the bank or credit card details stored with PayPal, so there’s no need to re-enter them with each new purchase. In most cases your goods will also arrive sooner because PayPal payments are effected quickly. This means the seller can dispatch the goods immediately and you usually receive them faster.

Open a free PayPal account and link this to your bank account or credit card – and make your next purchase from us even simpler.

For more information about PayPal go to:
www.paypal.com

Amazon Payments

Payment via Amazon allows you to use your customer data stored with Amazon.de for your online purchases in our eShop, without having to disclose your payment information.

If you already have an Amazon.de customer account, you can pay straight away using the method of payment stored there – either direct debit or credit card. To do so, just click on the “Pay via Amazon” button in the shopping cart and login to your Amazon account. Next, select from your delivery addresses and methods of payment and complete your purchase. Your bank account or credit card will only be debited after delivery of your order to your delivery address has been confirmed.

Amazon Payments does not share the payment details stored in your Amazon.de customer account with us and you do not need to enter them when placing an order either. What’s more, Amazon Payments offers you the same reliable payment and security guarantee as amazon.com.

For more information go to payments.amazon.com

COD

With cash on delivery payments DHL collects the invoice amount in cash on receipt of the ordered goods. COD payments incur transaction costs totalling € 6.90 (€ 4.90 COD fee + € 2.00 DHL forwarding fee). 

Pay by invoice (within Germany)

Shop safely and simply and pay by invoice (up to an invoice total of € 300)!
You only pay once you have received your order and decided to keep it. If this is the case, we ask you to settle your account within 14 days of receipt of your purchase.

If you wish to pay by invoice we will check your creditworthiness with:
Creditreform Rosenheim Karl & Kollegen KG, Oberaustr. 16 83026 Rosenheim
In the event of a negative credit check, we reserve the right only to process your order at the terms of payment proposed by us (e.g. prepayment). Defaults on payment may incur interest on arrears and other costs.

Account details:

Bank: Deutsche Bank, Albstadt
Account holder: Mey Handels GmbH
Account number: 0 166 280
Bank sort code: 653 700 75
IBAN: DE45653700750016628000
BIC Code: DEUTDESS653

 

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Are payments by credit card secure?

We guarantee the security of your payments. Your payment details are reliably protected against unauthorised access on our secure server. All data you provide us with when placing your order is transmitted in encrypted form using SSL (Secure Socket Layer) technology. This applies especially to your credit card information. Credit card payment over the Internet is one of the most secure methods of payment.

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How high are your shipping costs?

Free shipping for orders over 50 euros.
We want you to enjoy shopping with us. As a small thank you, we offer free shipping within Germany for orders over € 50! For orders under € 50, we charge a flat rate shipping fee of just € 3.95.

Outside Germany, orders over € 100 are shipped free of charge.
The flat rate shipping fee for orders with a value of less than € 100 is € 5.95 to the Netherlands, Belgium, Luxembourg, Switzerland, Austria, Denmark. The flat rate shipping fee for orders with a value of less than € 100 is € 7.95 to the France, Ireland, United Kingdom.

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To what countries do you deliver?

We deliver our products within the Federal Republic of Germany, as well as to the Netherlands, Belgium, Luxembourg, Switzerland, Austria, Denmark, France, Ireland, United Kingdom.

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When will I receive my order?

We normally dispatch your order the following working day, at the latest however 2 working days after receipt of the order. On the day of shipping we will send you an email with a link to the shipment tracking system

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Can I track my order?

Yes, in your personal customer account you can track the status of your order at any time. As soon as the parcel leaves our warehouse, you have the possibility to track the shipment. To enable you to do so, you will receive an email with a parcel number as well as the link to our shipping partner. There you can track the current status of your order at any time.

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Can I exchange purchases or return them if I am not satisfied?

Of course the Mey ordering service guarantees you an unrestricted right of return within 14 days after receipt of the merchandise.

Within this period you may return the purchased items without giving reasons and either exchange them or receive a full refund.

You are not satisfied with the purchased items or they are damaged? Then of course you can cancel the order within 14 days of receipt of the merchandise. The cancellation does not have to state any reason and must be made in writing by post, email or fax or by returning the goods. To comply with the time limit, it is sufficient that the cancellation be sent or the goods returned in good time. We shall bear the risk of damage to the goods during return transit. As an additional service we also assume the cost for returned goods.
For details about how to return goods, please refer to the returns coupon enclosed with every delivery.

If the merchandise has already been paid for, we will transfer your money back to the account stated on the returns coupon. Credits for orders paid by credit card will be charged back to your credit card account.

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Who delivers my order?

We ship our items via DHL because we want to offer our customers excellent delivery service and have had positive experiences with the speed and reliability of service offered by DHL.

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What happens if I am not at home when my order is delivered?

If you are not at home when your order is delivered, we will either leave it with a neighbour or come back the following day. If you are not at home when we try to deliver it a second time, we will hand the parcel over to your nearest German post office branch office for collection.

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Who pays the cost of returns?

If you use the enclosed returns coupon and return the goods through a branch of the German post office, it will not cost you anything.

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Do I need a separate customer account?

Nein, bei uns können Sie die Bestellung einfach aufgeben. Wir benötigen für die Zustellung lediglich Ihre persönlichen Daten, die Lieferadresse und Rechnungsanschrift.

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Do I need to remember a password?

Under your customer account you can store all your personal details and quickly and conveniently place a new order. You also have the possibility of viewing your order status at any time. If you have forgotten your password, you can simply request a new one that will be sent to you at your personal email address.

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All articles
available

Regardless of whether you are interested in the latest trends, Basics or elegant lingerie - Mey keeps all articles in stock.

Pay by
invoice

You only pay once you have received your order and above all decided to keep it!

Simply settle your account by bank transfer within 14 days of receiving your purchase.

Don't worry about data misuse: Mey's entire order process is absolutely secure - thanks to SSL encryption.

Free shipping for
orders over € 100

We want you to enjoy shopping with us. As a small thank you, we offer free shipping within Germany for orders over € 50! For orders under € 50, we charge a flat rate shipping fee of just € 3.95.

Outside Germany, orders over € 100 are shipped free of charge.
The flat rate shipping fee for orders with a value of less than € 100 is € 5.95 to the Netherlands, Belgium, Luxembourg, Switzerland, Austria.
The flat rate shipping fee for orders with a value of less than € 100 is € 7.95 to France, Ireland, United Kingdom.

Free
returns.

Free returns!
Simply fill out the enclosed returns coupon and return the parcel via any of the almost 13,000 post offices or 2,500 "Packstations".

Did you know?
You don't have to be a Packstation customer to return goods via a Packstation! You can deposit your parcel at a Packstation 24h a day and will receive a deposit receipt.

Service Hotline
+49 (0) 89 143 67 152 160

Have a question or need help?
Our customer support is at your service from Mon. - Fri., 9.30 am - 6 pm on our customer service number

089 143 67 152 160
Or simply mail us at

service@mey.com

We are happy to help!