Our web presence enables you to gather information on our latest products and fantastic offers and place a direct order for goods via our online shop.
We collect, process and utilise your personal data solely within the framework of our web presence to the extent that you consent to this or that it is permitted by legislation. Data and logfiles are stored in accordance with Article 6(1)(f) GDPR. No transfer of your data to third parties will take place without the relevant legal basis. We collect and process your personal data solely within the framework of utilising our web presence within the following scope and for the following purposes:
a) Visiting our web presence
If our web presence is used for information purposes only, i.e. if you do not register, log in or otherwise transfer information to us in order to use the web presence, we do not collect any personal data, with the exception of data that your browser transfers in order to enable you to visit the web presence. This data includes: IP address, date and time of access, time zone difference to Greenwich Mean Time (GMT), content accessed (actual page), access status/HTTP status code, transferred data volumes, website from which the presence was accessed, browser, operating system and its interface, language and browser software version.
In addition to using our web presence for information purposes only, we offer additional services which may interest you. In order to use these services, you are generally required to enter further personal data, which we will then use to provide the service in question. If the option of entering additional voluntary information is available to you, these fields will be marked accordingly.
b) Use of our online shop
You can log into our online shop and use it to place a direct order for the goods you have selected. If you wish to submit an order to us, you must first enter your personal data, including your title, name, email address, date of birth and address, on the order screen, and select your delivery and payment method. You also have the option to create an account for future purchases, by selecting “Create account and save information” and entering a password on the order screen. If you are already a customer, you can simply log in using your email address and your personal password. If you place an order in our online shop, we will store the data required to fulfil the contract, including information on your payment method. We will also store information entered voluntarily by you.
As far as legally permitted, we will forward your data to the partner companies that assist us in the proper performance of contracts. For their part, these companies are obliged to comply with the applicable data protection regulations; in particular, these companies may only process data in order to complete their tasks on our behalf and only as instructed by us. The processing of data associated with the ordering process complies with Article 6(1)(b) GDPR.
You can change your login data and your customer data in the customer area of the online shop at any time; you can also manage your personal data in this area.
For further information on how we use your data for marketing purposes, please see “Use for marketing purposes”.
Cookies are used and evaluated solely for the purposes of statistical analysis and in order to optimise and design our web presence as required. We primarily use session cookies, which are deleted from your hard drive when you close your internet browser. Session cookies are used, for example, to authenticate your login and to ensure our web presence has a user-friendly design. Persistent cookies are used to save user settings once they have been configured and, in doing so, to make it easier for you to use certain services in the future. The processing of personal data by means of cookies will comply with Article 6(1)(f) GDPR.
d) Data transfer to third parties
Where required in order to provide the various services offered within the scope of the web presence, we will transfer your personal data to third parties in accordance with the prevailing legislation, e.g. in order to fulfil contractual services.
In addition, Mey uses external service providers who, for example, process data on our behalf. These external service providers are carefully selected and commissioned in writing by us. They are bound by our instructions and are regularly monitored by us.
e) Contact requests
If you have any questions about our web presence or the goods or services we offer, or if you wish to get in touch with us for any other reason, we have provided a contact form on our website. Of course, you can also contact us directly using the contact data below. In order to process your contact requests as effectively as possible, we collect, process and use the personal data you have shared with us, such as your title, name, email address and any other data you may have chosen to share.
The following data will also be stored when a message is sent:
- IP address of the user
- Date and time of the registration
f) Registering for our newsletter
You can register to receive our newsletter, which contains information on fantastic promotions, exclusive discounts and the latest Mey collections, via our web presence. We use what is known as the double opt-in process for registrations to our newsletter. Once you have entered your surname and email address in the form provided, we will send you a confirmation email with a clickable confirmation link. In this confirmation email, you are asked to confirm that you wish to receive the newsletter by clicking on the confirmation link. We will only add your email address to the newsletter distribution list once you have confirmed by clicking on the link. Your email address will be saved until you unsubscribe from the newsletter. It will only be saved for the purpose of being able to send you the newsletter. Article 6(1)(a) GDPR is the legal basis for processing personal data upon registration for the newsletter.
In order for you to receive the newsletter, you must enter your email address, surname and title. Your surname and title are used to personalise the newsletter.
Your consent to have the newsletter sent to you is voluntary and can be revoked with immediate effect at any time. At the end of each newsletter and on our web presence under the heading “Newsletter”, you can find a link which you can use to unsubscribe from the newsletter at any time.
g) Use for marketing purposes
Mey only processes and uses the personal data collected from you for the purposes of advertising or market research and opinion research to the extent permitted by law.
You may revoke your consent to have your personal data processed and used for advertising purposes and for marketing and opinion research at any time.
In such cases, please use the contact information below or send a message via the contact form available on the web presence.
If we obtain your email address when you purchase a product, we are entitled to inform you of similar products sold by us by email, provided you have not requested that we do not use your email address for marketing purposes. You may revoke consent at any time with immediate effect using the contact information below or by sending a message to us via the contact form available on the web presence, without incurring costs other than the costs of communication at the basic rates.
h) Credit assessment and scoring
If we deliver in advance of payment, for example if you make a purchase on account, we may obtain a credit report based on statistical mathematical calculations from Creditreform Boniversum GmbH, Hellersberstraße 11, 41460 Neuss, in order to safeguard our legitimate interests. For this purpose, we send the personal data required for a credit check to Creditreform; we then use the information we receive on the statistical probability of a shortfall in payment to make a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may include probability values (score values) that are calculated based on scientifically recognised mathematical and statistical methods; address data may be factored into these calculations. Your legitimate interests are always taken into account in accordance with legal regulations. You can contest the credit check at any time, and any changes will take immediate effect.
In such cases, please use the contact information below or send a message via the contact form available on the web presence. This may result in us not being able to offer you every possible payment option.